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Changelog: November 2025

Elizabeth
  • Updated

21 November 2025

Content management, 21 November

Course with unfinished modules that was marked complete now allows learners to re-enroll and re-attempt unfinished modules    Issue resolved  Enhancement

Instructors, managers with permissions and admins can mark a course complete for a learner, even with modules not yet finished.

A customer reported that learners who tried to return to a courses that were marked complete - to re-attempt an exam that allowed multiple attempts for example - couldn’t re-open the course module.

The team reviewed the issue and the logic that controlled the modules and revised it.

Now, on courses that are marked complete:

  • for exams that allow multiple attempts, learners can re-attempt the exam
  • for scorable assignments that aren’t finished, learners can re-attempt the assignment

In all cases, where permitted, learners can enroll again and work through the whole course another time.

See:

User management, 21 November

Enrollment expiry dates set through the API now match those set through the user interface Issue resolved  Enhancement

When an admin or course owner sets a valid period onscreen using both available options, Expires X days after enrollment and a calendar date, LearnUpon uses the earlier date as reference.

A customer reported that setting the valid period through the API resulted in LearnUpon using the later date, and thus created a discrepancy between courses set up in the user interface (UI) and courses set up through the API.

The team has reviewed the issue, identified when the API logic changed, and updated the logic so the API now refers to the earlier of the two valid period dates. There’s no difference between setting up valid periods for courses onscreen or through the API.

See:

Live learning: learners who need to attend 1 of a choice of sessions are now correctly marked as completed after 1 session Issue resolved

Customers reported that when they set up live learning events that allowed registration until learners attended 1 session, learners were being marked as Failed after attending 1 session.

The team reviewed the issue and found the issue in the logic. Now, learners who are registered for an event and need to attend 1 session of many available are now correctly marked as Completed. 

See:

Live learning: update the number of required sessions in an event Issue resolved Enhancement

Initially, after creating an event with required sessions, you couldn’t edit the number of sessions required. This restriction made introducing changes awkward once an event had sessions and attendance.

The live learning feature now lets you increase or decrease the number of sessions required to complete an event, even after the sessions have started.

When decreasing required sessions, the minimum number allowed is the highest number of marked sessions that any learner currently has for that event.  

When you lower the number of required sessions so that some learners meet or exceed the requirements, those learners are moved automatically to Completed status for the event.

See 

Learner view, 21 November

All live sessions button directs to correct view for learners using legacy learner experience  Issue resolved

As part of routine testing the team found that learners using a legacy learner experience who selected All live sessions were getting directed to a page in the redesigned learner experience, even though that learner experience feature wasn’t turned on for them.

The team identified the issue and redirected All live sessions to the correct calendar drawer in the legacy layout.

Refreshed interface for learners from December 2025 Enhancement  Deprecation notice

To deliver the best possible experience, LearnUpon is moving customers to the redesigned learner experience in stages over the coming months. You’ll receive a direct notification from our team when your portal is scheduled to move, along with everything you need to prepare and access support.

From December 12th 2025, any new sub-portal you create automatically uses the redesigned learner experience.

See:

Accessibility, 21 November

Continuing accessiblity improvements for learners Issue resolved

As part of LearnUpon’s ongoing commitment to accessible design, LearnUpon has improved the accessibility of the calendar on the learner Home page.

Learners who use only keyboards can navigate through the calendar more effectively to view and select dates.

See:

Reports, 21 November

Advanced progress report is replacing the legacy course status, course history and certifications and credits reports  Enhancement  Deprecation notice

LearnUpon is retiring its legacy reports through a phased process.

After January 30, 2026, the following reports will no longer be available and will be removed from your LearnUpon portals:

  • Course Status
  • Course History
  • Certifications and Credits 

See:

API changes

API now lets you set and update enrollment due dates and expiry dates Enhancement

You can now set and update enrollment due dates and valid periods, aka expiry dates) through the API. This option lets you make changes to course enrollments for large numbers of learners through automated processes.

See:

7 November 2025

Content management, 7 November

Course creation: use filters to find content that is most recently updated Enhancement

For admins, managers and instructors who own courses: in Courses, each course now includes an Updated date to indicate when the course was last re-versioned.

Tip: the display order option for Newest first refers to the courses' original publication date. It doesn’t refer to the most recent update.

You can also filter courses with the Updated after calendar picker.

You can combine this filter with others like the course Status to narrow the list of courses.

The following screenshot shows a sample Courses page filtered using Updated after date. The Filter courses and the Display order options are highlighted.

courses filtered for most recent updates.png

See Navigating LearnUpon as an admin, manager or instructor

SCORM and xAPI: bulk replacements of courses work without creating errors when opening an updated course  Issue resolved

LearnUpon lets you upload SCORM and xAPI courses in batches, and also update courses as a bulk action.

A customer reported that their courses opened with errors relating to style information after they ran an update of multiple courses.

The team reviewed the issue and resolved it: bulk updates now work and the courses open correctly after updates.

See Batch replace SCORM and xAPI files

Live learning: update the title and description of a session while the session is in progress  Issue resolved  Enhancement

Live learning sessions now allows limited changes to an online session while the session is running.

You can give the session a new title and description.

Changing the session details breaks the webinar connection, and LearnUpon can't record the learners' attendance correctly.

See Live Learning: create and edit sessions

Live learning admin experience: session series setup is now easier to navigate and complete  Issue resolved  Enhancement

Each session series now contains many options to create, edit and duplicate sessions.

To help admins create and update session series smoothly:

  • the session series page now opens with all the sections expanded by default, to make viewing and accessing the series easier
  • you can now copy entries for Webinar, Webinar account, and Instructors from the first session to all the other sessions in the series. Copying details saves valuable time when creating multiple sessions

See Live Learning: create an event with a series of sessions

User management, 7 November

Live learning in courses with enrollment requests: learners can successfully use Register and enroll option from their Live learning pages  Issue resolved

Ongoing testing showed that for a course with live learning events, where learners requested enrollment, the first learner who requested enrollment changed the setting for all learners from Register and enroll to Pending request, blocking other leaners' attempts to request the course. The issue affected events using overbook, self-registration, required sessions and additional specific settings.

The team could recreate the issue and resolved it. For this specific set of options the Register and enroll option works correctly for learners to request access to a course and register for a session at the same time.

See Enrollments: manage enrollment requests from learners

Live learning: confirm in-person session attendance with a one-time passcode Enhancement

For in-person sessions you can generate a QR code for the session, so learners can log their own attendance before or after the session.

Now organizations can make this attendance check more secure by sending learners a one-time passcode as a confirmation step. Learners must enter the passcode to confirm their attendance.

See:

Learner view, 7 November

Mobile app: when switching from admin to learner view, the main menu remains visible Issue resolved

A customer reported that their admins using LearnUpon on mobile devices couldn’t access the main menu, aka the “hamburger” menu, when they changed from admin to a learner view.

The team reproduced the error and corrected it, so admins accessing their learner views on mobiles can navigate their portals successfully.

See Mobile: LearnUpon's app for iOS and Android

Live learning: a tooltip advises learners when they can register for a session Issue resolved Better messaging

As part of improving the session registration experience for enrollment-request courses, the registration UI now includes a tooltip. It appears when the Register button is not available because the request is pending.

Live learning: due dates for courses appear on the content details page, when the course owner sets the due date using X days after enrollment option Issue resolved

LearnUpon lets you set due dates for courses using a fixed calendar date, or by entering a number of days after enrollment.

A customer reported that when they set due dates using the X days after enrollment option, the due date didn’t appear on the content details page, only on the learners' Home page.

The team has reviewed the issue and found the solution. The due date appears on the content details page correctly, no matter how the due date is set.

See Manage course due dates and valid periods

Refreshed interface for learners from December 2025 Enhancement  Deprecation notice

To deliver the best possible experience, LearnUpon is moving customers to the redesigned learner experience in stages over the coming months. You’ll receive a direct notification from our team when your portal is scheduled to move, along with everything you need to prepare and access support.

From December 12th 2025, any new sub-portal you create automatically uses the redesigned learner experience.

See:

Accessibility, 7 November

Continuing accessiblity improvements for learners  Issue resolved

As part of LearnUpon’s ongoing commitment to accessible design, LearnUpon has improved the accessibility of the learner Home page.

Learners who use only keyboards, and learners who use read-aloud software, can now use LearnUpon more effectively.

See

Reports, 7 November

Advanced progress report is replacing the legacy course status, course history and certifications and credits reports  Enhancement  Deprecation notice

LearnUpon is retiring its legacy reports through a phased process.

After January 30, 2026, the following reports will no longer be available and will be removed from your LearnUpon portals:

  • Course Status
  • Course History
  • Certifications and Credits 

See

 

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