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Changelog: June 2025

Elizabeth
  • Updated

 

Portal management

Portal features now available by default 20 June 2025 Enhancement

As LearnUpon matures in the SaaS industry, the features offered change and mature too.

LearnUpon can now offer many features to all customers, that were previously associated with a specific price plan.

The following features are now available by default in your portal. If you don’t see them and want to use them, contact your Customer Success Manager or Team.

  • Live learning
  • Gamification

See:

Public catalog: Read more link directs learners correctly to the login page 20 June 2025 Issue resolved

LearnUpon offers a public catalog option, to display course names, images, and brief descriptions to potential learners before they register or log into the portal.

A customer reported that the Read more link text was not working. The team reviewed the issue and found the source. For portals with public catalogs, Read more now directs learners to log in or register as expected.

See Public catalog: share selected courses outside your portal

Content management

Live learning: use an existing event as a template to create more events 20 June 2025 Enhancement

Create a single event with your preferred settings, and use it as a template for future events.

See Live Learning: create and edit a learning event

Live learning: use an existing session as a template to create more sessions 20 June 2025 Enhancement

For customers not using session options or session series: create a single session with your preferred settings, and use it as a template to create more sessions.

See Live Learning: create and edit sessions

Live learning: use an existing event with session options as a template  20 June 2025 Enhancement

Create one event with session options with your preferred settings, and use it as a template for future events with session options.

See Live Learning: create an event with session options

Live learning: use an existing event with a session series as a template  20 June 2025 Enhancement

Create one event with a series of sessions with your preferred settings, and use it as a template for future events with session series.

See Live Learning: create an event with a series of sessions

Live learning: sessions within courses that are restricted by group are not visible to learners outside the group 20 June 2025 Issue resolved

Within LearnUpon, you can restrict courses in the internal catalog to specific groups only. See Catalog: add courses and learning paths to the internal catalog for background.

A customer contacted us about learners who could view, but not register for, live learning sessions that were part of restricted courses. The learners were not within the groups, but could view the sessions.

The team reviewed the issue and identified the source to address it.

For courses restricted to groups, their associated live learning sessions are no longer visible in the catalog to learners outside the groups.

See Learner view: Catalog

Learner view

Enhancements to the look and feel of the learner experience    20 June 2025Issue resolved Enhancement

After releasing the redesigned interface and course experience for learners, the team has picked up and resolved some small issues with the look and feel of courses. These issues included:

  • breadcrumb spacing on the course page
  • spacing around the navigation elements at the bottom of course pages
  • layout of certain modules appearing inconsistent
  • the ampersand sign, &, not appearing correctly when used in course descriptions or forum posts
  • module headings appearing in different sizes within the same course
  • checkboxes in checklists displaying incorrectly, and the text next to the checkbox appeared squeezed, making the text hard to read
  • radio buttons in exam answers not appearing correctly next to long text segments
  • for courses that require enrollment requests: a stray word false appearing in the message about requesting enrollment

Similar to these issues, the team addressed another display issue in the manager dashboard: an additional box appearing on the page, that was not selectable and didn’t add function

Correcting these issues makes the experience of using LearnUpon smoother and more pleasant for both learners and managers.

See:

Integrations

API parameter typo is fixed   20 June 2025 Issue resolved

A customer reported a typo in an API parameter for course creating courses through the API.

The typo was corrected, from email_on_feedback_or_reivew to email_on_feedback_or_review.

To prevent this change breaking other customers' integrations, the API now accepts either spelling for this parameter.

See API guide: optional create course parameters

Email notifications

Live learning: session notifications now have multiple options for copies to other recipients  20 June 2025 Enhancement

Responding to customer requests, LearnUpon has expanded the range of recipients to cc or bcc for session notifications. This feature exists for selected email templates, and now applies to live learning session notifications.

See: 

The following screenshot shows an example of the options for the Session notifications email template.

session registration email template options.png

Live learning: for session series using MS Teams, instructors now receive assignment notifications correctly 20 June 2025Issue resolved

Several customers contacted LearnUpon about their instructors not receiving email about assignments for session series.

The team tested the issue and found it was limited to MS Teams. The issue also showed up only in specific circumstances, like after deleting the first session and re-creating it.

The team worked through the issue and identified how MS Teams was not receiving  the correct notification information from LearnUpon.

Instructors using MS Teams are now receiving notifications correctly for session series.

See:

Course content management

Video file size limit is now 5 GB, up from 3.5 GB  6 June 2025 Enhancement

Based on customer requests, LearnUpon has increased the size of video file you can upload to a course from 3.5 GB to 5 GB.

This change applies to content files in courses, but not video assigments.

See:

Live learning: My sessions filter now displays only sessions where the learner is registered   6 June 2025 Issue resolved Enhancement

Initially the My sessions filter showed:

  • a learner’s registered sessions
  • future sessions for events where the learner is enrolled on a course, but not yet registered on a session

So in their calendars, learners saw a lot of future sessions they had not yet registered for.

Based on feedback, the team has changed My sessions to display only the sessions where the learner is registered, showing a shorter list or number of calendar dates.

See: Learner view: Home

Live learning: for session series, learners now receive 1 email notification per session 6 June 2025 Issue resolved

When LearnUpon released live learning session series, it included a single email notification with calendar details of all the sessions and the calendar attachments.

Customers have reported that Microsoft Outlook can’t manage multiple calendar attachments in a single email, and learners are missing notifications that should appear in their calendars as a result.

The current solution is to send 1 email notification per session.

Customers need to advise learners to expect multiple emails, 1 for each session, and add the details to their calendars as required.

See: Live Learning: set up Live Learning

Learners using Korean language and legacy course pages can now download certificates 6 June 2025 Issue resolved

A customer reported their learners couldn’t download their certificates after completing their courses. Their learners used the Korean portal translation with the legacy course pages.

The team investigated and found a typo in the Korean translation for the legacy pages. With that correction learners can now successfully download certificates.

LearnUpon recommends the refreshed course experience for learners. Contact your Customer Success Manager to ask them to turn it on for your organization.

See: Learner view: redesigned interface and course experience

Live learning: adding a waitlist to a session that is in progress is not available  6 June 2025 Issue resolved  Better messaging

A customer reported that they had tried to edit a session that was in progress, to add a waitlist. The waitlist would allow more learners to enroll in the course, and wait for the next session. The customer received an “update successful” message, which was inaccurate.

Making changes while the session is running breaks the webinar connection, and LearnUpon doesn’t receive attendance data for the session.

To protect learners' session data, the team changed the interface behaviour. If you try to edit a session in progress, the waitlist options are greyed out.

See: Live Learning: set up and use waitlists

Live learning: on the content details page, the sessions now appear from newest to oldest by default 6 June 2025 Issue resolved

A customer pointed out that the sessions listed on a Course details page appeared from oldest session to newest session, so the sessions the learner has already completed appear at the top.

On My learning, learners can filter their sessions by other criteria and view the sessions in a different order as required.

The team discussed the issue and agreed that for Course details, viewing the most recent sessions first by default is more intuitive.

See:

Learner view

Live learning: when an admin registers learners for sessions, learners do not see session choices 6 June 2025 Issue resolved

As part of ongoing development, the team identified an issue where learners were invited to view and register for sessions, when only admins or event owners had permissions to register learners. This issue would cause confusion and frustration for learners.

The team has resolved the issue: for manual registrations by admins and event owners, learners no longer see instructions to view and choose sessions.

See: Live Learning: register learners for sessions

Learning paths: paths in My learning now show the course duration correctly 6 June 2025 Issue resolved

A customer reported that their learners' My learning pages weren’t showing the total time length for learning paths. The information was available in the internal catalog.

The team reviewed the issue and corrected it. For new enrollments, the total duration for the learning path now appears in My learning.

Note: You need to add the course duration to each course to provide the information to your learners.

Integrations

Facebook login option removed from LearnUpon   6 June 2025 Issue resolved

LearnUpon’s integration with Facebook previously allowed learners to log in to a portal with their Facebook account details.

LearnUpon product staff reviewed the number of learners using this option, and made a strategic decision to retire the option, in favour of supporting other 3rd-party login features.

Admins can control 3rd-party logins from portal settings.

See: Portal setup: title, language, timezone and access settings

Go1: automated course imports now sync correctly overnight   6 June 2025 Issue resolved Enhancement

Customers who import courses from Go1 overnight had reported issues where the automated synchronization stopped working.

The team reviewed the issue and identified that those customers had hit the limit of 1000 courses to synchronize automatically. LearnUpon set this limit to protect its servers from excessive loads: from a customer unintentionally downloading the entire Go1 library, for example.

The team has raised the limit for automated syncs to 2000 courses, which meets all of LearnUpon’s current customers' needs.

See: Content: set up Go1 to import courses

MS Teams: admins without full portal permissions can now add MS Teams to their profile  6 June 2025 Issue resolved

LearnUpon offers 2 levels of admin permissions: those who can access settings for the whole portal, and those who can access users, groups, courses and content only. The second type cannot change portal-level settings. See Portal setup: create admin accounts for background.

A customer reported that the limited admin user type couldn’t set up MS Teams, to facilitiate courses.  

The team reviewed the issue and have changed the permissions. After the one-time setup by an admin with full portal permissions, all admins can now add MS Teams through their user profiles.

See:

eCommerce

Sales tax settings for Sweden and Switzerland now available 6 June 2025 Enhancement

In your LearnUpon eStore, you can now set your store for Sweden or Switzerland to display the correct tax rate for purchases in these countries.

See: eCommerce: set up sales tax

 

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