27 March 2026
User management
Create+: adding permissions for AI authoring does not affect other permissions Issue resolved
As part of routine testing the team found that turning on permissions for Create+ for instructors would change the permissions about registering learners to sessions.
The team found the root cause and corrected it. Admins can now add Create+ permissions to instructors without changing any other permissions.
See:
Learner view, 27 March
Home and My learning: courses with both due dates and expiry dates set through the calendar appear to learners Issue resolved
As part of ongoing development the team has changed the display settings for courses as they appear to learners in Home and My learning.
When courses have a due date and a valid period, aka expiry date, set through the calendar tool, both dates are visible to learners, rather than one date only.
These dates help learners prioritize their time spent on training.
See:
SCORM modules: button text changed from Resume to Relaunch for completed courses Issue resolved
Through routine testing, the team found an inconsistency in the learner experience for SCORM completions.
When the course settings allow, learners who complete a SCORM module can access the module again.
The button displayed read Resume, suggesting that the learners had not finished the module, which lead to confusion.
The team has changed the button text to read Relaunch rather than Resume.
See Learner view: redesigned interface and course experience
My learning: category filters work for both courses and learning paths Issue resolved
A customer reported that the category filters appeared on their Catalog page, but no filter appeared for learning paths on the My learning page.
The team reviewed the issue and fixed it. Category filters now appear on both pages for both courses and learning paths, when categories are assigned to the courses or learning paths.
See Categories: create and assign searchable categories for your portal
Reports
Time tracking: check on activity changed from 5 to 10 seconds Enhancement
After the initial launch of the time tracking feature, the team have assessed the feature in use with customers, and have changed the activity track to check every 10 seconds.
This change helps LearnUpon provide the activity data from courses consistently, manage the flow of data smoothly, and ensures the application can support time tracking for the long term.
See Reports: track the time learners spend on training
Mobile experience
Reviews: learners can enter and save reviews with less than 5 stars Issue resolved
A customer reported that learners accessing courses through their browser on mobile devices were rating the course, and the review was saved with 5 stars no matter what number of stars the learner selected.
The team found the issue and fixed it, so learners can save reviews with the star rating of their choice.
13 March 2026
Portal management
Branding: editing a portal brand now works as expected Issue resolved
Customers reported editing their brand profiles and running into You are not authorized to view this resource messages, that prevented them from completing their editing tasks.
The team reviewed the issue and identified the source. You can now edit your brand profiles successfully.
Branding: breadcrumbs now have good contrast on all UI pages Issue resolved
Customers reported that their breadcrumb navigation elements were staying white even when the portal backgrounds were light. The poor contrast meant that customers couldn’t navigate easily between pages.
The team reviewed the issue and identified the source, to address it. The breadcrumbs now have good contrast on all portal pages, for both dark and light backgrounds.
Content management
Live learning: application now sends a single notification for coming Zoom sessions Issue resolved
Customers reported receiving duplicate email notifications for online sessions, when setting up sessions with their integrated Zoom application.
The team reviewed the issue and resolved it: sessions that use the Zoom integration should now send a single notification rather than duplicates.
See:
Learner view, 13 March
Tin Can modules: running an xAPI module turns off the Start and Resume buttons in the course Issue resolved Enhancement
As part of routine review our team found that when learners started a Tin Can module in a course, the Start and Resume buttons were still active. Learners could potentially run the module in more than 1 window.
The team revised the interface so when a learner runs a Tin Can module, the Start and Resume buttons are greyed out. This change ensures the application records the learners' completed modules correctly from a single source.
See:
SCORM modules: learners can relaunch a module after completing it, as intended Issue resolved
Many customers reported that their learners could not relaunch their SCORM modules after completing the module 1 time: the Relaunch button was greyed out.
The team reviewed the issue and found that the modules were setting off a condition to prevent the module running in more than 1 window. They’ve corrected this condition so learners can repeat a module.
See Add SCORM content to modules
Exams: courses that end with an exam now correctly show an Exit course button Issue resolved
A customer reported that their course that ended with an exam module was missing an Exit course button. Further testing showed the button appeared in some conditions but not others, linked to having an exam as the last module.
The team reviewed the issue and resolved it, so courses that end with exams now display an Exit course button as expected.
Exams: completed exams display scores correctly when required Issue resolved
As part of routine testing the team found that exams were not displaying scores when Show score achieved after submit setting turned on.
The team reviewed the issue and corrected it, so when the exam options include Show score achieved after submit, you now see the score along with the completion message.
See Exam options
Catalog: learners see only published courses filtered by categories in the course catalog Issue resolved
A customer reported that learners could view a category filter, but no courses associated with it. The category was restricted by group, so the learners outside the group shouldn’t see the category at all.
The team reviewed the issue and found that the filter applied to both Draft and Published courses, so sometimes learners could view the category when some courses were in Draft status. The team fixed the issue so learners see only the categories and associated courses applicable to them.
Accessibility
Meeting WCAG 2.2 AA standard Issue resolved Enhancement
As part of ongoing work to improve accessiblity for learners, the team corrected a wide range of accessibility issues identified in an external audit. LearnUpon continues to work towards a goal of WCAG 2.2 AA standards by March 2026.
See LearnUpon and accessibility