Changelog: February 2026 – Knowledge Base

27 February 2026

Content management, 27 February

Live learning: learner re-registered to a session no longer sees an error message Issue resolved Better messaging

As part of routine testing, the team found that when you remove a learner from a session then register them again, the interface showed an error message. The learner was registered OK; it was the message that was misleading.

The team identified the message source and addressed it, so you can now cancel a registration, and register a learner again as required, without an error message.

See:

Content authoring: eSignatures added successfully on licensed courses Issue resolved

A customer reported that their learner couldn’t complete an eSignature on a licensed course.

The team reviewed the issue and resolved, it so learners on licensed courses can now complete their eSignatures as required.

See Courses: add an eSignature to a course

Learner view, 27 February

My learning: due dates now appear consistently in 1 color Issue resolved

A customer reported that the courses shown in Home sometimes showed due dates in red, and sometimes in grey. It didn’t relate to how soon the courses were due.

The team investigated the issue and found the source, and have corrected it. Due dates now appear in red consistently in Home for learners. Other dates like Enrolled on and Last opened remain in grey.

See Learner view: Home

Reports, 27 February

Live learning report: improvements to live learning reporting for session series Issue resolved Enhancement

The reporting team have changed the Live Learning report so the data in your portal matches your exported reports:

the Event Status column now automatically shows the correct status for both single sessions and session series.
the logic now better handles learners with multiple enrollment attempts, ensuring the report reflects their actual progress

Previously, some learners appeared as Completed in the portal but Not Completed in Excel exports. The report was pulling in historical data and failed attempts alongside current progress. These changes fix those inaccuracies and ensure your reporting is reliable.

What you’ll now see:

Consistency: The status in the Live Learning report on your screen will now stay in sync with the Export to Excel version
Simplicity: You no longer need to use a separate Overall Event Status column for session series; the standard Event Status column now handles this automatically
Future improvements: As LearnUpon moves this report to the new format, the report behavior will be explicit and intuitive to reduce any remaining confusion

See Reports: overview and setup

Integrations, 27 February

Go1: making clear that you can’t copy or license Go1 courses Issue resolved Enhancement Better messaging

Go1 courses are available for use in a single portal only. They aren’t available to copy to a sub-portal or to license.

The team has added measures to make clear that you can’t copy Go1 courses outside of their original portal, along with messaging to explain why the option is blocked.

See Content: LearnUpon content by Go1 overview

13 February 2026

Content management, 13 February

Live learning: session attendance status filter now works as expected Issue resolved

A customer reported that in sessions with registered learners the attendance status filter didn’t work: when selecting a status the learners with that status didn’t appear.

The team identified the issue and resolved it, so filtering by attendance status now works correctly.

Live learning: changed calculation of MS Teams session times to reflect true time spent Issue resolved

A customer reported that the session times recorded by LearnUpon were different from those recorded by MS Teams, when the learner sessions included breakout rooms.

The team examined the issue, and has reviewed the method the application uses to record time, to match times recorded in MS Teams.

Live learning: Google Meet sessions now record attendance correctly Issue resolved

Some customers reported that their Google Meet sessions weren’t recording attendance correctly, even when learners appeared present in the session. This attendance gap affected their course completions.

The team found the issue was triggered by a session with a large attendance. They have now resolved the issue and Google Meet sessions now record attendance correctly for all sizes of sessions.

See Live Learning: record attendance for sessions

Live learning: changing an instructor in a copied event no longer generates an error Issue resolved

A customer reported that when using an existing live learning event as a template, attempting to change the instructor returned an error.

The team reviewed the error and resolved it, so you can now copy an existing event and change the instructor successfully.

See Live Learning: create and edit a learning event

Live learning: sessions show the correct onscreen notification after completion Issue resolved

As part of routine testing the team found that 2 notifications appeared onscreen after completing a live session, when learners should see only 1.

The team reviewed and resolved the issue so the correct Completed notification appears onscreen.

See Learner view: redesigned interface and course experience

Content authoring: course counter now reflects correct number of enrolled learners Issue resolved

A customer reported that when they unenrolled a learner from a course, the learner’s name was removed from Enrollments but the numeric count of enrolled learners didn’t change.

The team reviewed the issue and resolved it, so when you unenroll a learner from a course, both the list of learners and the number of learners update correctly.

See Enrollments: unenroll and set complete with bulk actions

Content authoring: credits are awarded correctly after an admin edits a previously failed enrollment Issue resolved

As part of routine testing the team found that for portals where admins can edit scores, when an admin edits a learner’s score to passed, the learner wasn’t receiving credits associated with the course.

The team reviewed the issue, and have added an option to award credits, when an admin edits an exam result.

Note: the option to allow admins to edit scores is available on written request only, and on all admins' understanding that its use can affect compliance records. Use with caution.

See:

Content authoring: exiting a course preview returns a course author to the course content correctly Issue resolved

In routine testing the team spotted that the course preview for course authors didn’t exit as expected. Selecting Exit from the preview returned the user to the course Info page rather than the Content page.

The team corrected this path so when you exit a preview you’re returned to a course’s Content page.

eCommerce

Bulk purchases: date formatting now follows the general date setting Issue resolved

A customer reported that for bulk purchased courses, the dates formats shown for Purchased on and Date used fields were not consistent.

The team reviewed the issue and have corrected the date formatting so both fields follow the general date format for their portal.

Learner view, 13 February

Catalog: See all reviews feature works correctly Issue resolved

A customer let us know that the See all reviews link for reviewed courses didn’t work.

The team found the issue and corrected it, so learners can view all reviews for courses as expected.

See Learner view: Catalog

Reports, 13 February

Advanced reports now include course versions Enhancement

A Course Version data field is now available in advanced reports. You can now include version numbers in your report layouts and exports.

See Reports: create an advanced report

Integrations, 13 February

HubSpot: issues updating the integration are now resolved Issue resolved

Some customers reported error messages when they attempted to reconnect their HubSpot integrations after making a change.

The team found the error and resolved it, so customers can now disconnect and reconnect their HubSpot integration as required.

See HubSpot integration: overview and features

API and webhooks: updates to the live learning endpoints and webhook payloads Issue resolved Enhancement

In the course of routine testing the team identified inconsistencies in the API endpoints and webhook JSON payloads for creating session series for live learning.

The team reviewed their findings and have corrected the issues so the API and webhooks generate more consistent results.

See

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