19 June 2026
Portal management, 19 June
Sub-portals: admins can now access a complete list of sub-portals Issue resolved
A customer with many sub-portals reported that they couldn’t access all of them through the Portals & Licenses page. The page got stuck partway through the list.
The team reviewed the issue and resolved it, so customers can view all their sub-portals successfully.
See Create and manage sub-portals
Content management
Live learning: for in person sessions both learners and instructors can see complete addresses Issue resolved
A customer reported that instructors could not view complete addresses for in-person training venues, even though the full addresses were provided.
The team reviewed the issue and solved it. Now both instructors and learners can access full addresses.
Live learning: calendar invites now processed correctly by Google Mail Issue resolved
A customer reported that their session invites were failing with “unable to load the event” messages from Google.
The team reviewed the issue and found a solution, so that learners can now successfully download events to their calendars as intended.
See Live Learning: set up Live Learning
My learning: category filters work for both courses and learning paths Issue resolved
A customer reported that the category filters appeared on their Catalog page, but no filter appeared for learning paths on the My learning page.
The team reviewed the issue and fixed it. Category filters now appear on both pages for both courses and learning paths, when categories are assigned to the courses or learning paths.
See Categories: create and assign searchable categories for your portal
Learner view
Content details: completed content with multiple actions now use a 3-dot menu Enhancement
Learners reviewing their completed courses or learning journeys sometimes have multiple optional actions such as:
- Relaunch
- Reattempt
- Re-enroll
- Review course
- Message
- Reflections
To keep the content details page clean and easy to view, the team have added a 3-dot menu to hold the optional actions.
When learners have more than 2 optional actions, the display shows a 3-dot menu rather than each action as a button. The content details page retains its options with a simple and accessible layout.
See Learner view: content details and registering for sessions
Content: course images are now clear when uploaded Issue resolved Enhancement
A customer reported that their course images turned out blurry upon upload, though the original image was clear.
The team reviewed the issue and resolved it, so uploaded images within LearnUpon appear as sharp as the original image.
See Add images for a course or learning path
5 June 2026
Portal management
Custom user data: changes from String to String Choice types work correctly Issue resolved
For custom user data, you can change your field types from String, aka a field that accepts alphanumeric text entries, to String Choice, aka a drop-down field where the choices are predefined. Typically you make this change to make your data more consistent.
A customer reported that changing this field type made all the dropdown options blank.
The team reviewed the issue and resolved it. The dropdown entries appear, and any fields that do not have an equivalent entry from the dropdown list appear blank.
When no matching entry exists, the field stays blank, rather than retaining data that doesn’t appear in the dropdown list.
Reviewing your users' custom data before changing the field type can help you identify any potential blank entries.
See:
Bulk actions: the portal action tracker now provides clear messages for bulk engine results Enhancement Better messaging
For tasks with large volumes of data, LearnUpon uses its bulk engine. The bulk engine runs in the background on tasks like uploading large numbers of learners, or updating multiple content files at once. Typically an admin starts the task and moves on to work eslewhere in the application.
Within LearnUpon these tasks are called bulk actions.
After you start a bulk action, you can view its progress through the portal action tracker.
The team updated some statuses to make them clearer, and to make sure admins always received a completion status when a bulk action ended.
These statuses advise admins about their next steps. For example: for tasks that completed with errors or failed, they can download a report to identify what to change and run again.
See Portal: follow bulk actions through the portal action tracker
Bulk actions: undo a migration of training history with help from LearnUpon Enhancement
As part of routine development, the team have expanded the capacity of the bulk engine.
The bulk engine can now roll back migration histories, when required, within 7 days of the original migration.
To undo a migration, contact your Implementation Consultant or the Support team.
See Migration guide: moving your enrollment histories to LearnUpon