Learner view: navigating LearnUpon

Find out what your learners see and experience

See the learners' view of the application’s user interface (UI). The look and feel of learners' features is different from that of instructors, managers and admins.

Availability: all customers

See Navigating LearnUpon as an admin, manager or instructor about the interface features for other user types.

Registration and first login

Learners can access LearnUpon for the first time when:

• an admin creates accounts, sends each learner a login link, and securely communicates password to learners
• an admin invites learners by email, which requires the learner to respond to the invite, and set up their own password
• an admin buys courses in bulk, and
  • sends a code to learners, to access a course by text, or another message option
  • enters learners' email addresses during purchase, so learners receive an access code by email
• a learner sets up their own account through one of
  • an eCommerce site
  • Register now in the LearnUpon login screen

Learners typically need to set a new password and confirm it, before progressing.

See Add users to your portal.

The following screenshot shows a sample branded login page.

If your organization requires learners to accept terms to use the portal, the first page they view is the terms with an option to Accept or Decline.

See Portal setup: add terms for your portal.

If your portal uses custom user data supplied by learners, the next page asks them to complete the custom user data fields. You can make the fields optional or required.

See Custom user data: set up custom fields.

Home

LearnUpon for learners starts with Home, previously called the learner dashboard.

See Learner view: Home for an in-depth description of its features.

Admins can set up Home to include rotating banners, and additional widgets.

See Set up banners for learners' Home page and the catalog and Portal: Home and dashboard settings.

Interface navigation

Learner Home includes links for the primary activities, depending on which features are available to learners. Each link opens a new page.

• Home - default home page that shows courses, a calendar, and achievements. From Completed dashboards It includes the option to download the training history, if your portal uses the feature. See Learner view: training history download
• Live learning - all the live learning sessions in a list you can search and filter
• Catalog - for organizations that let learners select courses and enroll themselves. See Add courses and learning paths to the catalog
• Resources - for portals that offer content outside of courses. See Create a resource
• Store - for organizations that sell courses internally or externally. See eCommerce overview
• Forum - for portals using forums to build engagement with learners. See Enable forums for your portal, and add topics

Learner view on mobile and tablet

On small screens or in a mobile device browser, most items in the navigation bar "move" to a compressed menu icon, aka a hamburger icon.

The following screenshot shows the options available when the learner selects the hamburger icon: My Profile, top bar menu items, Lia and Logout. The learner can select the X to return to Home.

Search and icons

A learner’s Home top navigation includes Search, and up to 3 icons:

• Search: opens the search engine with default filters to narrow searches
• Messages: automated notifications, and messages from other users. See Send a message or an announcement 
• Switch Portals: if the learner can access more than 1 portal, the switcher icon lets them choose another portal. If one or more of their portals has 2FA turned on, they may need to enter a 2FA code to access another portal. See Learner view: set up two-factor authentication (2FA) for your account
• User Settings: the roundel with learner initials or image links to the learner’s profile. See Users: the basic profile Users: the basic profile

Global search

For learners the global search bar includes built-in filters to narrow their search:

• Catalog: the default filter. Search for content in the internal catalog
• Enrolled courses: search for content within the learners' current enrollments
• Learning paths: search for content within learning paths
• Resources: search for content within resources

These filters depend on availability. For example, if your organization doesn't use learning paths, learners don't see the Learning path filter.

Global search requires at least 3 characters, including spaces, to match terms drawn from course content. The search engine can find matches in:

• titles
• descriptions
• module-level text, aka text written in the Text and Image module

The search does not include text within uploaded files, including videos, audio clips, PDFs or other files. 

The following screenshot shows a learner's global search results with filters.

 See:

• Customize your login page
• Portal dashboard settings
• Set up dashboard and catalog banners 
• Find help: access the Support desk
• Send a message or an announcement