User types and permissions: administrators

Summary

Administrators are users with most permissions and access to their portal.

User types are available to all customers.

See User types and permissions: overview for a summary of all user types.

This article describes the permissions for the administrator user type.

Set up the portal

When you join LearnUpon you discuss your organization’s needs with an Implementation Consultant. They can advise you about how to set up your portal to best meet your organization’s needs.

See:

Collection: portal setup options to discuss with your implementation consultant

Portals: setup guide and features

Create and manage sub-portals

Upload and maintain course content

Learn about creating great courses, and managing course content effectively in LearnUpon. Find the tips and best practice advice all in one place.

See:

Collection: make your course content work for you

Course-related permissions for admins include:

Users: create an instructor, and assign them to a course

Enrollments: set a learner's course as complete

Exams: reset a learner's exam attempts

Create and maintain user accounts

Permissions related to user accounts include creating or inviting users, one at a time or lots of users at once.  

See:

Add users to your portal

Upload users by batch CSV file

Disable a user account, or delete an account

User privacy: request permanent account deletion

Assign users to different user types

Portal setup: create admin accounts

Managers: set permissions to manage groups

Users: create an instructor, and assign them to a course

Enrolling and unenrolling learners

Enroll groups on a course

Enrollments: remove individual learners, and update their status on courses

Enroll individual learners on a course

Manage groups

Approve or reject enrollment requests

See:

Enrollments: manage enrollment requests from learners

Run reports 

See:

Run your first report in LearnUpon

Setting report filters

Tip: LearnUpon is developing the next generation of reporting features. See Current and upcoming LearnUpon Early Adopter Programs to learn how to get access to features in development.

See Reports: overview and setup.

Admins with limited portal settings

You can set up admins with limited portal settings. These admins can create and maintain user accounts, and can upload and maintain course content. They can’t set up the portal, or change portal-wide settings.

In large organizations with many admins, this limited access reduces the chances of someone making accidental changes to a whole portal.

The limited access to portal settings is not a separate user type. It’s an option on an existing admin user type. 

See: 

Portal setup: create admin accounts

Sub-portal admins

In LearnUpon’s portal structure, your first portal is a top-level portal. If you only ever use a single portal, all your content and user accounts remain in the top level.

Sub-portals are additional portals linked to your first portal, aka your top-level portal. They remain connected to your first portal. In LearnUpon terminology, a group of related portals is a realm.

See:

Portal setup: create admin accounts

The admin accounts you create for sub-portals have different permissions from top-level portal admins. Sub-portal admins' main role is to create and maintain user accounts.

You can add permissions to upload and maintain course content as required.

See:

Create and manage sub-portals

See:

• User types and permissions: overview