Summary
Learners hold permissions to log in to LearnUpon, to take courses and to communicate with their instructors.
User types are available to all customers.
See User types and permissions: overview for a summary of all user types.
This article describes the permissions for the learner user type.
Learners can’t access anyone else’s course content or results, or run reports.
Access the portal with a unique identifier and password
By default, LearnUpon portals use email address + password as login credentials. However, your organization can choose a username in place of email, if required.
If your organization requires 2-factor authentication, users can set this up at first login.
See:
Portal setup: users' general settings
Set advanced password requirements for the portal
Portal setup: two-factor authentication (2FA)
Learner view: set up two-factor authentication (2FA) for your account
Your profile: the learner view
Change information in their own profile
Typically learners can enter or change their first name, last name, password, any editable custom data fields, and profile image. They can also change the portal language for their own use.
The portal setup can limit changes if required by your organization. For example: you can set up so that profile fields are read-only, and require an admin to make changes.
See:
Portal setup: users' general settings
Custom user data: set up custom fields
Your profile: the learner view
Request permanent data deletion
At portal level, you can allow learners to request deletion of all their personal data, to meet privacy requirements.
See:
User privacy: request permanent account deletion
Access the internal catalog
You can set up an internal catalog, where learners can browse courses and enroll themselves, at the portal level. You decide what content is available through the catalog using course settings, course by course.
See:
Add courses and learning paths to the catalog
Enrollments: manage enrollment requests from learners
Launch courses
Once enrolled, learners can start courses.
See:
Courses: Additional Settings to manage learners' access to a course
View their course history and progress
Course histories include awarded certificates and credits.
If you set up completion certificates and social sharing for courses, learners can receive certs by email, and post them to sites like LinkedIn.
See:
Social sharing: let learners share results on Twitter and LinkedIn
Associations: set up learning credits for members
Learner's view: social sharing courses and certificates
Associations: the learner view of credits and external training records
View resources
Resources are content like documents and videos that are available to your learners outside of a course enrollment. You share resources through the portal library, or by a direct link.
See:
Buy courses from the store
For organizations that sell training online, you set up learners to register themselves, enroll themselves and buy courses.
See:
Portal setup: users' general settings
Contact instructors and course owners
By default learners can use internal messages to reach instructors and course owners. You can turn off this option if required.
You can let learners opt out of receiving email messages.
See:
Messages and email: set options for the portal
Courses: Additional Settings to manage learners' access to a course
See: