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Create and edit banner images for email notifications

Elizabeth
  • Updated

Summary

Upload up to 10 banner images per portal, to add your brand to your automated messages, and to custom email templates.

This feature is available to all customers.

You can assign different banners for different courses. When LearnUpon sends automated messages about a specific course, the email includes its assigned banner. See Course notifications: set automated messages for course events about adding a banner to course notifications.

See Manage custom email templates to learn about using variables in email templates.

Prerequisites

To use banners in email templates, you must turn on custom email templates in Settings > Email > Custom Email Templates. Banners are not available for default email templates.

If you set a default banner, you can add this banner in your custom email templates, with the variable 

{{banner_image}}

See Manage custom email templates for how-tos about adding templates, and using variables.

See Image sizes overview: logos, course images and certificates recommended image sizes.

Tip: for email, you need to downsize your high-density images, so that your email messages aren't slowed down by a large image file. LearnUpon limits email images to 500KB, aka 0.5MB.

If you try to upload a larger image, you'll get an error. See the following screenshot for an example error message.

email_banner_image_is_500KB.png

Add a banner

  1. From main navigation go to Settings > Email > Email Banners.
  2. From Actions select + Add Banner.
  3. Enter a Banner Name, select Set As Default (optional), and select + Upload Banner.
  4. Select a file to upload, > Open. LearnUpon opens the image crop tool for you to resize the image, and add alt-text to describe the image.
  5. Save & Upload to finish.

The following screenshot shows an example banner with a name that describes the image.

sample_banner_calendar_on_a_tablet_image.png

Remove a banner

  1. Select Settings > Email > Email Banners.
  2. For the banner you want to remove, select More (aka 3-dot menu) > Delete.
  3. In the dialog box that opens, select Yes to confirm.

Edit a banner

  1. Select Settings > Email > Email Banners.
  2. Select More (aka 3-dot menu) > Edit.
  3. The banner page opens where you can make the following changes:
    • edit Banner Name.
    • select Set As Default: a default provides the banner for all courses, unless otherwise specified
    • Delete the banner
    • Upload New Image to change the image
  4. Save to finish.

Note: When you Upload New Image to an existing banner, the banner image changes for all courses which use the banner. 

See:

 

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