Provide learners with additional details in course messages
Course specific text is information you provide to learners for a specific course through routine notifications.
Availability: all customers can use notifications, email templates and course-specific texts
LearnUpon offers 4 types of notifications that can include course specific text:
- Enrollments
- Reminders
- Course completions
- General
The CK Editor provides rich-text formatting for course specific text, to include brand images and style. The character limit is set to accommodate additional HTML formatting.
You set up this feature in 2 places in the portal:
- write the text in Notifications at the course level
- edit the relevant custom email templates to include course-specific text at portal level
Access permissions
- admins with full portal permissions: can set up and access email templates
Prerequisites to using course-specific text
To access this feature:
- in email settings, set Messages are received to Internal & External. See Messages and email: set options for the portal
- for custom email templates, edit and turn on the custom email template you're adding text to. See Manage custom email templates
- for reminder emails, turn on reminders through course notifications. See Course notifications: set automated messages for course events
- for completion emails, set completion notifications for the course. See Course notifications: set automated messages for course events
Add text for enrollment emails
LearnUpon sends enrollment emails for all courses by default.
Set up course-level text for enrollments
- From the primary navigation menu, select Courses > your course name.
- From course Info, go to Notifications.
- Go to Custom course specific text for your email templates and enter the text into Enrollment emails.
- Save to finish.
Confirm the template includes course-level text
- From main navigation, go to Settings > Email > Custom Email Templates > Enrollments.
- Review the template, making sure it includes the
{{course_specific_text}}variable. - Confirm the template is Enabled.
- Save to finish.
Add text for reminder emails
Email reminders are optional. You can set up to 4 reminders. Leave the reminders you don't need blank.
Set up course-level text for reminders
- From the primary navigation menu, select Courses > your course name.
- From course Info, go to Notifications.
- From Enrollment Notifications, select Send/Enable Enrollment Reminders?
- Set up the reminders you need as the number of days after enrollment.
- From Custom course specific text for your email templates, in Reminder emails enter the text you want to send as part of the reminder.
- Save to finish.
Confirm the template includes course-level text
- From main navigation, go to Settings > Email > Custom Email Templates > Enrollment Reminders.
- Review the template, making sure it includes the
{{course_specific_text}}variable. - Confirm the template is Enabled.
- Save to finish.
The following screenshot shows a sample reminder email text.
Add text for completion emails
Completion notifications are optional.
Set up course-level text for completion messages
- From the primary navigation menu, select Courses > your course name.
- From course Info, go to Notifications.
- From Send email to learner on completion? select 1 option from the drop-down:
- Never (LearnUpon doesn't send a message)
- When Completed or Passed
- When Completed, Passed or Failed
- From Custom course specific text for your email templates, in Completion emails, enter the text you want to appear in completion notifications.
- Save to finish.
The following screenshot shows the notification drop-down menu.
The following screenshot shows a sample completion message.
Confirm the template includes course-level text
- From main navigation, go to Settings > Email > Custom Email Templates > Course Completions.
- Review the template, making sure it includes the
{{course_specific_text}}variable. - Confirm the template is Enabled.
- Save to finish.
See: