Summary
You can opt out learners from automated emails and messages, or allow learners to opt out themselves.
This feature is available to all customers.
Learners who opt out from emails and messages won't receive most of the automatic emails that LearnUpon sends. They do receive some emails required for their account to function. These emails include the purchase confirmation email for eCommerce, and password reset email, if required.
Allow users to opt out of emails across the portal
- From main navigation go to Settings > Email > General Settings.
- Select Allow opt-out from emails/messages.
- Save to finish.
The following screenshot shows Email Settings with Allow opt-out from emails/messages turned on.
Opt out as a user
Once the portal setting allows opt-outs, any user can opt out of emails and messages.
- From main navigation select your icon, to navigate to View My Profile.
- In My Profile select Receive notifications.
- In the dialog that opens, select Opt out from emails and messages.
- Save to finish.
The following screenshot shows the Receive notifications interface.
Opt a user out as an admin
- From main navigation go to Users and select the user's profile.
- Select Opt-out from emails/messages.
- Save to finish.
The following screenshot shows the interface for an admin to opt out a learner from emails and messages.
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