Live Learning: overview and features – Knowledge Base

Next generation of instructor-led training

Availability: all customers

Your Customer Support Manager (CSM) or the support team adds the feature to your portal.

Create Live Learning events to hold sessions

Events in Live Learning hold your individual in-person and online sessions.

In Live Learning you create the event once, and then modify it as needed. You can:

add sessions as required, before or after publishing the course
add multiple training owners, as well as instructors
define whether the event is required or not required to complete the course
decide if the event is limited to a single course (default), or can appear in multiple courses
manage attendance, with an option to upload a roster from a provider like Google Meet
add Training overbook option to allow learners to enroll in the event, even when sessions aren’t set up yet. Overbook also shows levels of interest in a topic, so you can plan sessions to meet the need
add learners to sessions:
- automatically based on first available space
- manually through self-registration
set up automated notifications to the course owner, instructors and learners

Once published, you can share the module across other courses.

You can change these details and settings as required, without republishing any courses that use the event.

See Live Learning: create and edit a learning event and Live Learning: notifications overview.

The following screenshot shows an example event and its details.

training module example.png

Publish the course

After you create the event to hold sessions, you add it to one or more courses and publish them. You can add up to 5 events to a course at one time, with or without sessions available.

The event acts as a placeholder for coming sessions. Add the sessions you need now or later, based on interest, demand and availability.

See Live Learning: add an event to a course to a course and Publish a course.

Add sessions to an event: as many as you need

After you create a Live Learning event, you can maintain the event with new up to date sessions, without changing your published courses. Add more sessions with:

in-person, webinar integration or external webinar details
new dates and times
different instructors: either alternating sessions, or several instructors in 1 session
different registration numbers, aka number of seats available

All customers have access to in-person Live Learning events. Customers using webinar integrations choose between in-person and online events first, to determine which fields appear on the Schedule session page.

See Live Learning: create and edit sessions.

Live Learning supports Zoom and MS Teams integrations only. You need to set up these integrations separately. See Connect to Zoom and Connect to Microsoft Teams.

For Google Meet and other meeting software options: you can add the URL for your session, and LearnUpon will include it in the session notifications.

Register users automatically, manually or allow self-registration

Once enrolled on a course, you register users to specific sessions. Automatic registration puts learners in the first available session, adding learners in order of enrollment date. You can also

choose manual registration by an admin or the training owner
give learners the option to register themselves

You can offer both manual options at the same time. You can't offer automatic and manual registration at the same time.

See Live Learning: register learners for sessions and Live Learning: cancel session registrations.

Register learners directly to sessions, and enroll them in a course at the same time

For courses focused on instructor-led training, you can register learners directly to a specific session. The Live Learning event must be part of published courses: when you register learners, LearnUpon prompts you to choose a course to enroll the learner.

This option speeds up both session registrations, and enrollments for related courses.

See Live Learning: register learners directly to sessions, and to sessions in the past.

The following screenshot shows the dialog where you select which course to enroll learners, as you register them.

Register learners to sessions in the past, to keep their learner records accurate

For Live Learning events with manual learner registration, registering directly to the session also lets you register learners to sessions in the past. It resolves situations where learners attended a session but weren’t registered correctly at the time.

Tip: For sessions in the past, you can exceed the maximum number of learners listed for the session.

Use training overbook to add attendees, after cancellations

The Training overbook option lets you plan future sessions, manage cancellations and prevent fully-booked event sessions from blocking course enrollments.

For courses with a lot of attendees, turn on Training overbook to find out how many attendees are waiting for a cancellation.

If you do not use the training overbook: once the seats in available sessions are full, you can’t enroll any more learners on the associated courses.

Note: consider setting up Live Learning events without training overbook if your session capacity is limited, and you can’t increase the number of sessions.

You can’t set a limit on numbers. After turning on Training overbook for an event, all the learners who sign up, or are enrolled appear in the Unregistered learners list.

Manage session attendance

Set requirements for session attendance including:

Not required: not attending doesn't affect the course outcome. Suitable for optional sessions
Required: not attending affects the course outcome for learners. With this setting, you have 2 options:
- learners can attend another session: learners retain In Progress status
- learners do not complete the training: learners' status is Failed for this session

You set up these requirements before a session. You can't change session details after a session is over. For example: you can't make a session mandatory after the session happens.

You can access attendance records to mark attendance after a session starts.

Live Learning: record attendance for sessions

Live Learning: upload and download session attendance records

Copy courses containing Live Learning content

Use a single course with Live Learning events and sessions as a template for other courses within 1 portal, or copy courses from one portal to another.

In Event settings, the option Allow event to be added to multiple courses affects how you copy courses containing Live Learning events:

if you do not select Allow event to be added to multiple courses (default): LearnUpon makes a copy the event for the copied course, and appends "- Copy" to the name of the event
if you select Allow event to be added to multiple courses: you use the same event over and over in the copied courses

Consider how you want to manage events and sessions, before you copy a course containing a Live Learning event. The following screenshot shows Event settings for a new event, with default selections.

live learning event settings default.png

See Courses: copy a course

Use API to manage Live Learning modules

The API's module parameter accommodates Live Learning events: the API treats them as modules. See Live Learning: changes to API parameter module id.

These changes in the API apply to Live Learning modules only: legacy ILT modules and other module types are not changing.

See:

Articles in this section