New customers can now request a data location outside the EU.
This feature is available to new customers only, depending on your LearnUpon plan.
Contact LearnUpon to discuss data residency.
LearnUpon is a Software as a Service (SaaS) product based on cloud infrastructure powered by Amazon Web Services (AWS). This includes all active data, and most at-rest data.
Some of our customers have data residency requirements: a requirement to store their data in certain geographical locations. This type of requirement is particularly important for organizations operating in regulated industries like finance, government, or healthcare who operate in a cloud environment.
For customers with data residency requirements, contact LearnUpon to discuss a data location. To date, LearnUpon has established 3 data locations:
- European Union
- US
- Australia
If you require data residency in more than 1 region, LearnUpon can set up separate locations, though the portals in each region won't connect to each other.
Speak to your Customer Success Manager about your requirements, including for integrations to other systems, to confirm availability in your preferred residency location.
LearnUpon's data residency offering refers to the storage of data in a particular region. Backup data is stored within the same data jurisdiction. To offer support services and maintain our platform on a 24x7 basis, data may be processed outside of your data residency region.
See highlights of data residency and information security on LearnUpon's website.