Summary
For portals that use SAML SSO and use batch user upload: LearnUpon can generate secure passwords for new accounts during the upload process. The passwords meet security requirements for LearnUpon, and do not affect SSO logins.
Availability: all customers
Overview
Portals with SAML SSO set up don’t need separate passwords for their learners' LearnUpon accounts. Learner login details are managed through their identity provider (IdP).
At the same time: when creating new learner accounts with batch user upload, LearnUpon requires a password for each account. This password requirement is standard security practice.
To support portals using SAML SSO, and avoid sending passwords through CSV files, LearnUpon can create random, secure passwords when you create or update accounts through batch user upload.
Learners don't see these passwords - they continue to use their SSO logins. These passwords protect the accounts during the upload, and through any futher uploads to add or update accounts.
This option:
- protects working passwords for learners in the batch user upload process
- meets LearnUpon’s security needs for managing accounts by batch user upload
- does not affect learners using Forgot password? feature from the login page
- allows admins to change learner passwords as required
How it works, briefly
When you upload a CSV, you add a new column to the CSV to request a random password for each learner during upload. Column options are:
- Yes: generate a random password
- No: you must provide a password in the CSV, or else LearnUpon generates an error
- Left blank: same as No
LearnUpon generates a password, but does not apply it to the portal. It meets the need for new accounts to have a password, without affecting the SSO credentials in the portal.
Prerequisites
This feature supports the batch user upload process, and requires SAML SSO set up on your portal.
See:
Access permissions
All admins: can send batch uploads to create and update accounts
Prepare your CSV file for batch user upload
- In your working CSV, insert a new column titled
generate_random_password
, lowercase, with underscores, as shown. - In this column, enter Yes for each new account, to generate a random password.
- Save the CSV.
- Continue with the upload, following instructions from Upload users by batch CSV file.
See: