Summary
Web accessibility means that websites, tools, and technologies are designed and developed so that people with disabilities can use them - specifically, people can:
- perceive, understand, navigate, and interact with the web
- contribute to the web
Accessibility features are available to all customers.
Commitment to accessibility
Our Design team is committed to inclusive and considerate design and usability testing for all users. Our Product team is committed to delivering accessible training experiences to users everywhere.
From December 31 2021, all user types within LearnUpon platform meet the Level AA requirements in WCAG (Web Content Accessibility Guidelines) 2.0, and the US-based Section 508 Standards of the Federal Rehabilitation Act for information and communication technology (ICT).
Keyboard navigation
All users can navigate the application using tabs, including:
- login screen
- moving around the application
- courses
- resources
- catalog
- using video captions
- messages within the application
- the learner user profile
- forums
- My Achievements
Screen readers
Users can navigate the parts of the application they need using screen reader software with their browser. LearnUpon supports:
- iOS accessibility features: Apple's accessibility features explained
- Windows Narrator, part of Windows 10 package
- JAWS (Job Access With Speech), a screen reader for Windows
LearnUpon's current preferred and tested browsers and screen readers:
Browsers
- Chrome
- Safari
Screen readers
- JAWS for Windows
- Mac VoiceOver
LearnUpon recommends keeping your browser up to date for best performance. See LearnUpon system requirements.
Video captioning
For LearnUpon, closed captions are a text version of the speech and non-speech audio information needed to understand the content. They are synchronized with the audio, and you can choose to turn them on and off.
Subtitles are typically a text version of the spoken audio only. They can supplement watching the video, and they can supply the dialog in a different language.
Captions are needed for accessibility, whereas subtitles in other languages are not directly an accessibility accommodation.
LearnUpon supports closed captions in uploaded videos. Admins can upload a caption file in VTT format to accompany videos, and can overwrite a caption file. See Add documents, video or audio segments to modules.
Alt text for images
LearnUpon supports text description of images within the application, which appears as alternative text, or alt text. See Images: crop images and provide alt-text.
Zoom: enlarging the content onscreen
LearnUpon's responsive design lets users zoom their view up to 200% without loss of information or functionality, and without requiring scrolling in two dimensions.
In development
LearnUpon continues to address accessibility in the following areas of the application to meet Level AA WCAG 2.0 and Section 508 guidelines:
- All user types for eCommerce storefront
Contact the support team if you find an area not listed.
Content: a customer responsibility
Admins are responsible for making sure that the content they and course authors publish in a portal (courses, training material, assets uploaded including captions) is accessible.
LearnUpon does not verify the uploaded content for accessibility.
Contact LearnUpon about accessibility
We welcome your feedback on the accessibility of LearnUpon. Please contact the support team if you encounter accessibility barriers in the LearnUpon platform.
Accessibility advice
For general reference: LearnUpon is not responsible for content outside its website.
- section508.gov provides advice and training about making content, including documents, audio and video, accessible
- How to Meet WCAG 2.0 quick reference chart
- Web Accessibility Initiative: captions and subtitles