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Surveys: create a survey

Jim
  • Updated

Summary

Create surveys, aka course evaluations, to gather feedback from learners. Check the quality of your instruction through questions and ratings.

This feature is available to all customers.

A survey module is different from the course review which appears by default on every course.

A survey, sometimes called a course evaluation, is a questionnaire you design using a question pool. The survey module is wholly customizable.

With a survey question pool you can re-use the questions for each course. You can make a survey required or optional.

A review is an interactive dialog that appears at the end of each course. It asks for a star rating and a brief comment on the course.

Though the review appears on every course, learners can dismiss the review dialog without completing it. You can make the review mandatory at the course level if required. See Courses: Additional Settings to manage learners' access to a course.

Create a survey question pool

Before you can create a survey you need to create the survey question pool. 

  1. Navigate to Library > Question Pools.
  2. Select Add Question Pool.
  3. In Question Pool Information enter a Name and select Survey Questions in Type. 
  4. Optionally, add Tags to help you search for this survey among multiple question pools.
  5. Save to finish.

Add questions to the survey pool

  1. Navigate to Library > Question Pools.
  2. Select your survey name.
  3. From Add Question to Survey select one of the 3 question types to create a new question.
  4. Enter the question text as required, and Save to finish each question. 
  5. Add as many questions as required. 

The following screenshot shows a new survey with the question types.

create_a_survey_and_add_rating_question.png

Create a survey module in a course

  1. Create a course and select Content.
  2. Select Add Survey.
  3. Enter Survey Title.
  4. Select Add Survey QP from library to add the question pool.
  5. Select the name of the question pool from the drop down list and Save.

Survey options 

In the survey module select Survey Options for additional settings. All these settings are optional.

  • Survey is anonymous - allow learners to review anonymously
  • Survey is mandatory - require learners take the survey to complete the course. This setting only applies to courses that contain exam/scoring type modules. Learners will always have to complete a survey if your course does not contain scoring modules
  • Learner must answer all questions - make all questions mandatory
  • Email course owner when learner completes this survey -  notify the course owner when a learner completes the survey
  • Thank you message after survey completion - enter a thank you note to learners for completing the survey

The following screenshot shows the Survey Options, with sample selections and thank you message.

sample_survey_options_and_message.png

View survey results

To access the results you run a report on courses that contain a survey module. See Run your first report in LearnUpon.

For surveys, you can choose to view the results as:

  • charts, to display the single or multiple choice answers, or the rating answers
  • transcripts, to read the written feedback

You can tailor the report with default filters, and with custom user data fields, if you use them in the portal.

See:

 

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