Manage changes to your learner journeys. Change the criteria, add content and decide how to apply the changes to learners.
Availability: all customers
Background
Access permissions
- All admins: can create and publish learning journeys, and enroll and unenroll learners
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Managers with correct permissions:
- can enroll and unenroll learners
- can view the journeys that allow managers to enroll and unenroll learners
See:
Editing learning journeys: overview
Learning journeys are a flexible tool for setting up multiple stages in training for learners.
When you open a published learning journey, LearnUpon tracks any changes you make to the learning journey canvas. You can Discard changes, Save draft, or Publish your changes at the end of your editing session.
The following screenshot shows the publishing options for an existing journey.
You can only enroll learners on a published journey.
If you attempt to enroll learners without publishing the journey, LearnUpon notifies you at the enrollment stage. The following screenshot shows the notification.
Choose how changes in a learning journey affect your learners
When you add a new course to a learning journey, you decide who is affected by the changed learning journey with 2 options:
- Not Completed users: learners who are currently on the learning journey
- All users: learners who are currently on the learning journey, and those who have completed the learning journey
Selecting All users returns Completed status learners to the learning journey, so they can take part in the newly added course.
Learners who rejoin a learning journey do not start again from scratch. They return to complete the new content only.
For changes that do not add new courses, you apply the changes to Not Completed users only, aka learners who are currently on the learning journey.
Edit a published journey
Make changes to a published journey to add content or correct a flow.
- From main navigation select Learning Journeys > your journey name.
- From the journey canvas select Edit.
- Make changes to decision nodes, branches and conditions. Select Save draft or Discard changes as required.
- Select Publish to open a confirmation dialog. When you add new content, select 1 of 2 options to apply the changes to your learners:
- Not Completed users: aka any learners who are currently on the journey
- All users: includes learners at In Progess and Completed statuses
- Publish to finish.
The following screenshot shows a published journey with Edit highlighted.
Delete a learning journey
You can delete a learning journey when you have no learners on the journey. LearnUpon won’t delete a course or journey while learners are enrolled on it.
You can’t delete a journey that:
- has any learners at In progress status, aka taking the journey
- has any learners at Completed status, aka who finished the journey
Learners remain connected to a learning journey after finishing it. They retain an enrollment link so when you update a learning journey, you can optionally re-enroll learners with Completed status.
Contact the Support team to manage learning journeys that currently include learners with Completed status.
Deleting a learning journey
- From main navigation go to Learning Journeys.
- For your learning journey select More (aka 3-dot menu) > Delete.
- In the confirmation dialog, select Delete.
Archive a learning journey
Warning: Archiving is permanent for learning journeys.
You cannot delete an Archived journey, or return it to Published status.
You can archive a learning journey when you need the current learners on the journey to complete the courses, and you need to continue running reports on those learners.
Archiving a learning journey means:
- its status changes from Published to Archived
- the learning journey canvas changes to view-only, with no option to edit or return to Published status
- you can't add new learner enrollments
- learners in Not started and In progress statuses can finish their journey
- you can run reports on the learning journey
Learners with status Completed aren't affected by changes to the learning journey.
Archiving the learning journey does not archive the courses within the journey.
- From main navigation select Learning Journeys.
- For your journey, select More (aka 3-dot menu) > Archive.
The learning journey's status changes to Archived.
Tip: you can filter your learning journeys by Status as required.
The following screenshot shows Learning journeys with some journeys marked Archived.
Updating courses in a learning journey
When you create a new version of a course that is part of a learning journey, you see a dialog that lets you know that the course is part of one or more learning journeys, and lists the journey names.
The following screenshot shows an example.
Currently, you need to update the named journeys manually, to use the latest version of the course. LearnUpon doesn't automatically update course versions on learning journeys when they change.
Optionally: you can leave the journey unchanged, and let learners finish the journey with the original course.
To update the course, follow the Edit a published journey instructions in this article. The following screenshot shows Enroll on course with a versioned course selected.
Note: this manual replacement process affects learning journeys only. It does not apply to learning paths.
Archiving or deleting courses that are in a learning journey
When you need to delete or archive a course that is part of a learning journey, you need to remove the course from the learning journey first.
LearnUpon won’t let you delete or archive a course while it is part of a learning journey.
See Edit a published journey elsewhere in this article for instructions.
Journeys created before 24 September 2025: optional courses and completion nodes
The initial release of learning journeys defined courses as optional by default, and used the Completed node to determine the next course. This journey model built a sequence of courses that enrolled learners in one course after another.
These journeys have not changed, and customers can use them as-is indefinitely.
New journeys created from 24 September 2025: all courses are mandatory by default
Based on feedback from customers, LearnUpon is changing the default behaviour of learning journeys:
- for new learning journeys, courses are mandatory by default. Learners need to complete all courses and the course order does not matter
- you can mark a course Optional as required
- learners can start in multiple courses at once in a journey, and complete them in any order
- on new journeys, to place courses in a specific order, you add a branch after each course with the Completed/passed condition. Use the Completed node to confirm learners complete specific courses before they can proceed
The following screenshot shows a branch set up to require completion of the previous course before progressing to the next.
Edit your existing journeys to make courses required
Journeys you created and published before 24 September 2025 have not changed in function.
In the journey canvas, mandatory courses (default) appear with solid borders, and optional courses have dashed-line borders.
If required, you can review your current journeys to make courses required, following the change in default behavior.
The following screenshot shows a course in a journey, published before 24 September 2025. The course is optional. The admin can change the setting to mandatory by selecting Edit to open the completion criteria for the course.
Discuss this change with your Customer Success Manager to decide if changing these settings could improve your workflows.
Edit all courses in a journey: bulk edit option
For existing journeys, you can reset the all courses in a journey as required or optional through the bulk edit option.
- From main navigation select Learning Journeys > your journey name.
- From the journey canvas select Edit.
- From the top navigation select More (aka 3-dot menu) > Bulk edit courses.
- From the drawer that opens, for Course requirements select one of
- All courses are required
- All courses are optional
- Save.
- In the journey canvas, select Save draft or Discard changes as required.
- Select Publish to open a confirmation dialog. When you add a new course and select 1 of 2 options to apply the changes:
- Not Completed users: aka any learners who are currently on the journey
- All users: includes learners at In Progess and Completed statuses
- Publish to finish.
See: