Can't access content: dealing with network restrictions

URLs you need to access LearnUpon

Your organization's network needs access to the following URLs to access LearnUpon portals and content. 

CDNs for app and SCORM/TinCan Delivery

• d3pg1c2bhy6429.cloudfront.net
• d2gfkxg3sax2yx.cloudfront.net
• d33z9r12iu5vuo.cloudfront.net

Document Delivery

• docs-us.cdn.lmspowered.com
• docs-eu.cdn.lmspowered.com

Resources

• learnerresources.s3.amazonaws.com

Video

• s2bh9qduztb851.cloudfront.net

Portal URL

• portalname.learnupon.com

Potential block on the browser

If a user reports code appearing onscreen instead of the LearnUpon portal, the content that runs LearnUpon may currently be blocked on the browser or network.

This can happen due to a number of reasons, but ultimately the content used to run LearnUpon is being blocked by either the user's browser, or the user's network.

When this happens, troubleshooting steps include:

1. Ensure that the user's browser meets LearnUpon's system requirements.
2. If the user's setup meets all system requirements, this code can appear due to a network restriction in place. The affected user needs to coordinate with their IT team to ensure all the URLs are accessible on their network.

Amazon Web Services (AWS) IP regions reference

LearnUpon​ ​is​ ​a​ ​Software​ ​as​ ​a​ ​Service​ ​(SaaS)​ ​product​ ​based​ ​on​ cloud​ ​infrastructure​ ​powered​ ​by​ ​Amazon Web​ ​Services​ ​(AWS) in the following regions:

• eu-west-1 
• us-east-2 
• ap-southeast-2

See AWS Regions, websites, IP address ranges, and endpoints to confirm AWS IP ranges in use. LearnUpon is not responsible for content off this website.