Once your store front is available, you can configure the sales tax feature. It automatically applies the corresponding, compliant rate of tax when selling your courses and learning paths to people and companies in different countries.
eCommerce is available to all customers.
Only admins with full portal permissions can set up the eCommerce features,
To plan sales tax on courses, you need to turn on eCommerce features on your portal. See Collection: eCommerce to get started.
Set your country's tax rate
- From the main navigation menu, go to Settings > E-Commerce Settings > Sales Tax.
- Select your own country from the drop-down menu.
- Enter the % in Set Tax Amount For Your Country.
- Choose the correct Sales Tax Label.
- Save to finish.
Block IP mismatch purchases
For portals set to EU tax regions: if the buyer's selected country does not match their detected IP address, your store stops the sale by default.
If required, you can turn off Block purchases if IP Address mismatches are detected? This setting is available only for portals set to EU tax regions.
Select Edit Message to tailor the message that your customer sees if their purchase is blocked: for example, to provide contact details in case of an IP address error.
Disable sales tax for individual courses
Once sales tax is enabled on your portal, LearnUpon applies sales tax by default on all courses listed for sale.
You can disable sales tax at a course level - for example, if a course is sales tax exempt - through the course settings.
- From main navigation go to Courses > course name > Info, then select Sales.
- Turn off Apply Sales Tax.
- Save to finish.
To confirm the change, select View in store to see the course as it appears to your customers online.
The following screenshot shows Sales Settings with Apply sales tax? turned off.
Notes about sales tax in different regions
For the United Kingdom, Ireland and Australia a single rate applies for the whole country.
For the United States and Canada you set the sales tax rate at a state or provincial level. See the screenshot example for entering provincial rates for Canada.
For EU member states, you need to enter the local VAT rate for each country.
Note: These EU rates apply only where the buyer is located (IP Address detection and location selection) in a country listed, and is purchasing a course that does not contain any ILT sessions or Assignments.
If your course includes ILTs or assignments, the tax rate of your main store location applies to the purchase.