Understand the learner experience when enrolling on and launching instructor-led training and webinars.
Instructor-led training modules are available to all customers.
Webinar integrations are available depending on your LearnUpon plan.
Note: LearnUpon is developing the next generation of instructor-led training (ILT) features. See ILT Center: overview and features.
For the learner experience of ILT Center sessions, see ILT Center: learner view of selecting and cancelling sessions.
Enroll on ILT courses from the catalog or store
Learners enroll on ILT courses that are available through the course catalog or eCommerce store front. The learner experience depends on whether or not the course has multiple ILT sessions, and whether all sessions are required or not.
For courses with either one session, or where all sessions are required, learners can select Enroll from the catalog, or purchase the course. They are added to all sessions.
The following screenshot shows a sample course with Enroll.
For a course where learners can choose from available sessions, a learner clicks Enroll.
LearnUpon provides the learner with a list of available sessions, shown in the following screenshot.
The learner can choose one (or multiple, depending on course settings), and then Enroll to enroll on the sessions. The learner can only choose from sessions that have available capacity if the waitlist is not enabled.
The learner confirms their enrollment choice.
Choose sessions from the learner dashboard
Portal admins and managers can enroll learners on ILT courses outside of the catalog and store.
If a course has multiple ILT sessions, and not all sessions are required, learners can choose which sessions to attend, from their dashboard.
From the learner dashboard, a learner selects Choose Session from their enrolled courses.
The following screenshot shows a course on a learner's dashboard with Choose Session.
LearnUpon provides the learner with a list of available sessions, as shown in the following screenshot.
The learner can choose one (or multiple, depending on course settings), and then Enroll to enroll on the sessions. The learner can only choose from sessions that have available capacity.
If the course owner enables a waitlist, a learner can join the list - either for openings, or for future dates.
The learner confirms their enrollment choice.
Email and iCal attachments
Learners receive enrollment emails for courses containing ILT sessions. With Enable ILT Session email/iCalendar attachments enabled under Settings > Courses > General Settings, learners receive an enrollment email with session information.
The following screenshot shows a sample email with iCal attachment.
In addition to session information, .ical files are attached to this email. Learners can import these files manually into their calendar application.
If the Enable ILT Session email/icalendar attachments setting is disabled, learners will receive the standard enrollment email, without attachment, like the following screenshot example.
Launch a webinar
To launch a webinar, learners navigate to their dashboard and launch the course.
Select Click here to join your webinar to launch the webinar. The URL contained here is specific to the learner. Following this URL is required in order to track attendance back to LearnUpon.
Launch an MS Teams webinar
Microsoft Teams works differently from other providers. For Microsoft Teams meetings, LearnUpon makes the link available for 15 minutes before the session begins, and it remains available until 15 minutes after the session ends. This time window lets LearnUpon record MS Teams attendance accurately and deliver a report.
When learners with Microsoft accounts access a session from any of the following starting points, LearnUpon and MS Teams record their attendance in full:
- LearnUpon portal: learner starts from their dashboard, and selects Join Webinar
- automated email link: learner starts from their email message, and selects the login URL
- MS Teams: learner joins a session from within Microsoft interface
Learners without Microsoft accounts can access MS Teams webinars the same way, with the following limitations:
- if learners access a session through MS Teams as a guest, their attendance is not tracked at all
- if learners access a session through either the LearnUpon portal or an email link, LearnUpon tracks their attendance, and credits the learner with attending the full session by default
Tip: for most accurate attendance results with MS Teams, advise learners to access the session through the LearnUpon portal, or through an email link.
When an ILT is cancelled, LearnUpon notifies learners with an automated email.
The following screenshot shows an example of a cancellation message.